WHAT ARE THE STEPS IN THE TRANSLATION PROCESS
A typical translation process involves several steps: project evaluation, terminology identification, translation, proofreading and editing.
HOW DO YOUR PRICE YOUR SERVICES
International Word Exchange uses a combination of in-house and freelance interpreters. Pricing for either is based upon a low hourly rate for all languages - over 80 languages! Certain types of interactions require specialized interpreters - Simultaneous Conference Interpreters, Consecutive Interpretors, Consecutive Certified Interpretors, Certified Legal, etc are priced on a a daily or half day rate . As you'll find out very quickly, our prices are the best in the industry-guaranteed.
ARE THERE ANY HIDDEN CHARGES
No. You only pay for the work that was completed. We will provide a charge per word price before we start a project and we guarantee not alter it once it has been given, so long as you don't change the source material. With Language Marketplace, you won't ever face any unexpected charges!
HOW IS THE FINAL INVOICE CHARGED
For translated written material, we take a verifiable electronic word count of the target language file (for a few languages such as Japanese and Chinese where we use the verifiable source language count) and multiply this count by the per word rate given in our initial quote. You will ONLY pay for the number of words in the target language - there are no hidden fees. Certain languages will expand or contract during the translation and your coordinator can give you an idea based on his/her experience.
HOW DO YOU ENSURE CONFIDENTIALITY OF INFORMATION THAT IS INTERPRETED
International Word Exchange interpreters abide by a Professional Code of Ethics set by professional associations around the world. This implies full confidentiality and non-disclosure of clients' information. Our interpreters also hold various levels of security clearance certificates.
WHO WILL MANAGE MY BUSINESS AT INTERNATIONAL WORD EXCHANGE
We will assign a Coordinator to your account once we start working with you. This person will be your contact regarding any future requirements as well. You will always be able to contact your Account Coordinator with any questions that you may have.
HOW DO YOU SELECT INTERPRETERS FOR MY CONFERENCE
All our language professionals are certified, accredited, and/or hold linguistic degrees. When we select an Interpreter for you, we make sure that they have the language expertise as well as the in-depth technical experience to handle your unique subject matter.
HOW CAN I BE SURE THAT YOUR INERPRETORS ARE OF THE HIGHEST QUALITY
International Word Exchange is committed to providing its clients with the highest quality Interpretation services by ensuring all interpreters are professionally qualified linguists. We focus on mother-tongue language abilities, while the overall process is continuously assessed and monitored by our staff and by external moderators using feedback forms where applicable. Language professionalism and adherence to a strict Code of Ethics, including impartiality is the cornerstone of Interpretation services.